Uncovering the Hidden Costs of Warranty Admin and Customer Servic

While new-home warranties are required in New Jersey, the cost of warranty administration and customer service impacts your profitability in several areas you should consider. Tony Fazio and Mike Savage, Managing Partners of Home Management Systems, will discuss critical points that impact your bottom line. Topics will include: Customer Service and the Next Sale Controlling your Homebuyer's Expectations Defining the Process Production vs. Customer Service Presented by: Tony Fazio & Mike Savage Managing Partners - Home Management Systems